FAQ

1. Are your products nickel-free and hypoallergenic?

Yes, our jewelry is nickel-free and lead-free, making it safe for long-term wear.

2. Do you offer customization services like logo engraving and custom packaging?

Yes, we provide full OEM and ODM services, including logo engraving and custom packaging.

3. Can I get samples before placing a bulk order?

Yes, samples are available. Please contact us to arrange.

4. What is your shipping time?

For ready-to-ship styles, we usually ship within 3 days. We’ll send photos for confirmation before shipping and share the tracking number afterward. Custom orders usually take 20–25 days.

5. What shipping methods do you use?

We offer various shipping options including DHL, FedEx, UPS, and sea freight for large orders.

6. What payment methods do you accept?

We accept PayPal, T/T (bank transfer), and Western Union. For special requests, please contact us via WhatsApp: +86 17717866091.

7. Do you offer dropshipping services?

Yes, we do. Please contact us on WhatsApp: +86 17717866091 for more details.